Banking Insights

August 03, 2020  |  by Matthew Phillips

Focusing solely on meeting the short-term needs of customers is a missed opportunity. FIs seeking opportunity in the challenges of today will be using this new, more digital-dependent retail banking landscape as a springboard to reimagine their entire customer journey. Successful initiatives will drive cost savings, a sharper competitive edge, and, importantly, the best possible service for customers.

December 09, 2019  |  by Matthew Phillips

Can fraud be calculated and predicted?

December 10, 2018  |  by Marcia Hirata

Do you view your ATM as part of your digital network? At its heart, the ATM is a computer that’s always on, and always connected. Yet it’s so physical in nature—a big terminal that spits out physical currency—it’s easy to think of it as only a physical touchpoint.

December 03, 2018  |  by Diebold Nixdorf

This discussion between Diebold Nixdorf experts Julie Osborne, Global VP and Head of Services and Martin Nearhos, Principal Security Architect—Global Services Portfolio, was conducted by RBR Banking Automation Bulletin for their September 2018 issue and is reprinted here with permission.

August 17, 2018  |  by David Phister

We've been a trusted security partner for over 160 years. We want to ensure you have the insights, tools and solutions you need to secure your assets, your data and your customers’ trust both today and tomorrow.

July 12, 2018  |  by B. Scott Harroff

You might have seen some of the headlines earlier this year about “jackpotting.” It’s an ATM hacking scheme that prompts ATMs to dispense cash as if they were a Vegas slot machine.

May 24, 2018  |  by Miguel Alvarez

Welcome to the amazing world of cryptography! That was the first thing I told myself when we started the Remote Key Loading (RKL) project in 2006. My knowledge about cryptography at that tim

March 19, 2018  |  by Diebold Nixdorf

Our latest blog explores how we’re using patented machine learning algorithms based on more than 30 years of research work to deduce previously unknown fraud patterns by looking at highly complex Big Data sets in near real-time.

November 01, 2017  |  by Bernd Redecker

Skimming is on the rise in certain regions even as it decreases in others. Meanwhile, newer threats such as logical and hacking attacks are becoming more complex and subtle. Over the past few years, logical attacks have become a major challenge and one that is only getting bigger. See how you can thwart these attacks before they start.

September 12, 2017  |  by B. Scott Harroff

Terminal security is a 24/7, 365-day-per-year job, and it requires the proper management tools and resources. Lax procedures (like failing to change default passwords) can quickly put your system at risk.